SKYMILES® MEMBERS' PICKS


Choosing a place to stay on your vacation comes with a lot of options, but we've made it easier with our SkyMiles Members Picks. These 4-star and above hotels are fully endorsed by our vacation experts and hold the highest customer experience scores by Skymiles Members of 4.5 or above, out of 5.*

Look for the yellow badge during your search so you can choose confidently and know you’ll have a great experience.

 

*Customer Experience Score (CES) ratings are based on the average number of positive SkyMiles Member surveys for that property after any negative responses or call-in complaints have been deducted. For additional information on how we calculate the CES ratings, see the terms and conditions, Go to footer note below.

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  • Customer Experience Score (CES) is based on the average number of positive SkyMiles Member surveys after any negative responses or call-in complaints have been deducted. CES is calculated as = [1 + (number of positive survey responses - number of negative survey responses - (1.5 x number of call-in complaints)), divided by total SkyMiles Members booking count for that property] x 100. Positive survey responses are those with a score of 5 out of 5, and negative survey responses are those with a score of 1 through 3. CES percentage can range from a 0%-200% scale based on the calculation above. To determine the final rating, that percentage is scaled to a corresponding 1 through 5 rating, where 100% is benchmarked to a rating of 4.5. Hotel must have at least 5 SkyMiles Members bookings to qualify; hotels with more negative responses and complaints than positive responses do not qualify to be considered in the selection of SkyMiles Members’ Picks. Up to 5 SkyMiles Members' Picks properties, per destination can be selected for display.
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ALL-IN-ONE

품격 있는 휴가 경험이 여기에서 시작됩니다. Choose from flights, hotels, rides and activities all over the world, all in one place.

 

EXCLUSIVE BENEFITS FOR SKYMILES® MEMBERS

Earn toward Medallion® Status on every part of your vacation, in addition to earning miles
and bonus miles
.

 

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CONFIDENCE

We've got you covered with flexible change policies and Travel Protection Plans for cancellations, medical emergencies and more.

 


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As travel experts, we’ll help with recommendations, booking and support – whenever and wherever you need it.