Delta Vacations Change & Cancellation Policies

We get it: Plans can change, whether you want them to or not. If you need to adjust or cancel your vacation, we're here to help. Below you can learn more about change/cancellation fees or penalties you may incur and other important information. You can also call our vacation experts for assistance at 1-800-800-1504.

Want to avoid the hassle of change/cancellation fees and penalties? You can add a Travel Protection Plan to your vacation package before you go and enjoy peace of mind no matter what happens with your trip.

취소/변경 위약금

표시된 모든 수수료는 개인당
예약 유형 및 구간
출발 31일 이상 이전:
출발 11-30일 전
출발 4-10일 전
출발 0-3일 전
호텔
ALL HOTELS* (EXCEPT THOSE LISTED BELOW OR OTHERWISE LISTED AS NONREFUNDABLE AT PURCHASE)
위약금 없음
(in package with air)
또는
$50 Penalty (without air)
 
$100 - 전체 목적지
$200 - 미국
및 캐나다 $400 - 기타 모든 목적지
환불되지 않습니다.
SANDALS RESORTS, BEACHES RESORTS**, ALL TAHITI HOTEL/RESORTS, AND OUTRIGGER CONDOMINIUMS^
도착 30일 이내 취소는 환불되지 않습니다.
기타 환불 가능 품목(렌터카, 관광 등)
위약금 없음
환불되지 않습니다.
기타 환불 불가 품목 및 여행 보호 플랜 
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy of our Travel Protection Plan.
AIR
No change or cancel fees for Delta and JV Partners marketed and operated flights.

*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.

**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024년 10월 28일, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Cancellation & Change Policy Terms & Conditions

  • Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
  • More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
    (i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
    (ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit.
  • Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
    1. First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
    2. Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
    3. Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
    4. Fourth, any Delta Gift Cards;
    5. Fifth, to Delta Vacations’ vouchers
  • Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
  • All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
  • In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
  • ‘기타 환불 불가 품목’의 예로는 기차표, 이벤트 또는 쇼 티켓, 테마파크 입장권 등이 있습니다.

항공료

  • No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
  • In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
  • Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024년 10월 28일, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

호텔

  • A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
  • Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
  • You acknowledge that the hotel reservation may be made by Travelscape, LLC.

*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.


^Includes the following Outrigger Resorts and Hotels properties:

  • Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
  • Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
  • Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium

Hotel Changes: four or more days prior to departure

  • Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • If the change does NOT result in an increase in hotel price, the fees above will apply.
  • Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.

Hotel changes: three or fewer days prior to departure

  • Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
  • Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
  • ‘기타 환불 불가 품목’의 예로는 기차표, 이벤트 또는 쇼 티켓, 테마파크 입장권 등이 있습니다.

델타 베케이션 예약 약관

일반 정보

  • 제시된 모든 가격은 미국 달러이며 예약 시 확정됩니다.
  • Prices include charges for planning, servicing and operating packages and are subject to change without notice.
  • 가격에 passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
  • Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. 단, 어떠한 경우에도 모든 당사자는 결과적 피해에 대해 책임을 지지 않습니다. 델타 베케이션 담당자는 델타 베케이션 소속 직원이거나 타사 직원일 수 있습니다. 델타 베케이션은 당사가 통제할 수 없는 상황으로 인해 숙박 시설을 대체할 권한을 보유합니다.
  • 델타 베케이션은 항공사, 버스 회사 또는 호텔에서 수하물 또는 소지품을 관리하는 동안 발생한 분실 또는 피해에 대해 책임을 지지 않습니다.
  • 항공사는 지정 수하물 허용량이 있습니다. 해당 허용량을 준수하는 것은 승객의 책임이며, 초과/중량 초과 수하물 요금이 적용될 수 있으며 출발 공항의 발권 카운터에서 요금이 부과됩니다.
  • 항공사의 수하물 수수료 정책은 다양합니다. View details on luggage fees by carrier.
  • 구매를 통해, 델타 베케이션 여행과 관련된 이메일 수신에 동의하시게 됩니다.
  • SkyMiles® account numbers must be applied to your booking prior to departure.
  • 스카이마일스 보너스 항공권으로 여행하는 승객은 마일리지가 적립되지 않으며 여타의 보너스 마일 수혜 대상이 아닙니다.
  • 델타 베케이션은 패키지 포함, 여정, 옵션 및 호텔을 변경할 수 있는 권한을 보유합니다(필요한 경우 일부 사례).
  • 결제가 적용되면 해당 취소 및/또는 변경 수수료가 평가되며 일부는 환불이 되지 않을 수 있습니다.
  • 규정 및 정책 변경으로 인해 추가 요금(출발세, 유류 할증료 등)이 부과될 수 있습니다.
  • 확약된 렌터카 예약의 이름 변경 시 현재 유효한 가격으로 가격이 변경될 수 있습니다.

여행 신원 확인

  • Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 2025년 5월 07일, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
  • 시민권 증빙: 외국에서 입국 또는 귀국하려면 모든 승객은 반드시 적절한 서류를 제시해야 합니다. 미국을 포함하여 국가마다 요건이 다르며, 이러한 요건은 언제든지 변경될 수 있습니다. 정확한 서류를 준비하는 것은 승객의 책임입니다. For up-to-date entry requirements, see Help/FAQs. 미국 시민이 아닌 경우 반드시 적절한 서류 요건을 확인해야 합니다.
  • For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
  • Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. 권고 또는 필수 사항일 수 있는 예방 접종에 대해 의료진과 상의하십시오.

참고: 델타 베케이션은 적절한 서류를 제시하지 못한 데 대해 책임을 지지 않습니다. Ineorrect documentation could result in denied entry and forfeiture of all monies paid.

항공 운송

  • 모든 항공권은 델타 베케이션을 통해 발급되어야 합니다.
  • 전액 결제 시 항공료가 보장됩니다.
  • 비동반 미성년자에게는 제한 사항이 적용됩니다. Please contact Delta Vacations reservations for further information.
  • FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
    • 체크인 시 연령 증빙을 위해 출생 증명서가 필요할 수 있습니다.
    • 만 15세 이상의 승객은 법적으로 어린이를 무릎에 앉히고 여행할 수 있습니다.
    • 승객당 만 2세 미만의 유아 1명만 허용됩니다.

항공편/호텔 교통편
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. 이에 대한 정보를 제공하지 않을 경우 교통편이 취소되며 환불이 이뤄지지 않습니다.

호텔 숙박 및 활동

  • Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
  • Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. 호텔 및 객실의 장애인 이용 시설에 대한 자세한 내용은 델타 베케이션에 문의해 주십시오.
  • 장애인 이용 가능 객실은 이용 가능 여부에 따라 요청 시에만 제공됩니다.
  • 선택적 관광, 엔터테인먼트 및/또는 교통 옵션은 별도로 구매할 수 없습니다.

렌터카 정보

  • Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
  • Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
  • 일부 국가 또는 자동차 범주는 최소 또는 최대 연령 제한을 규정할 수 있습니다.
  • 해외 목적지에서 차량을 픽업할 때 여권 신분증이 필요할 수 있습니다.
  • 예약 시 포함되지 않는 요금은 Collision Damage Waiver, Personal Accident Insurance, Theft Protecton Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
  • 차량 인도 시 보험 공제액을 충당하기 위해 신용카드가 필요합니다.
  • 추가 요금이 적용될 수 있으며 국가마다 상이합니다.
  • Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages

결제 정책

기본 결제 정책

  • 30일 이내 여행 예약: 예약 확정 시 전액 결제가 필요합니다.
  • Domestic (US50) and Latin America Destinations: 41일 이상 여행 예약: 결제는 보증금 및 최종 지불 형식으로 적용될 수 있습니다. 출발일로부터 31-40일 기간의 여행 예약: deposits are not permitted - full payment is required with 24 hours of booking.
  • All other Destinations: 31일 이상 여행 예약: 결제는 보증금 및 최종 지불 형식으로 적용될 수 있습니다. All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
  • We accept the following forms of payment:
    • 아메리칸 익스프레스, 비자, 마스터카드, 디스커버 및 까르뜨 블랑슈를 포함한 다이너스 클럽 
    • 스카이마일스 계정에 있는 마일
    • 델타 베케이션 기프트 카드 또는 여행 증서
    • 델타항공 전자 상품권 및 기프트 카드
    • Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. 다음의 지불 옵션을 이용하실 수 있습니다:
      • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
      • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
  • In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
    • First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
    • Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
    • Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
    • Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates

취소 및 변경 정책
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

규정 및 제한 사항

  • 규정 및 정책 변경으로 인해 추가 요금(출발세, 유류 할증료 등)이 부과될 수 있습니다.
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

예약 정책
예약 고려사항:
다음 유형의 휴가 패키지는 복잡한 상황이나 특별 요구 사항으로 인해 현재 이 웹사이트를 통해 이용할 수 없습니다.

  • 두 개 이상 도시에서의 숙박을 포함하는 예약
  • Hawaii reservations that include stays on more than one island.
  • Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. 2명 이상의 만 2세 미만의 유아가 동일한 성인과 여행하는 경우, 유아 중 한 명만 무릎에 앉혀 여행할 수 있습니다. 추가 인원의 유아는 따로 좌석을 구매해야 합니다. 좌석 없이 해외로 여행하는 만 2세 미만의 유아(무릎에 앉힌 유아)는 성인 기본 요금의 10%와 해당 세금 및 수수료를 내고 항공권을 구매해야 합니다. 유아 동반 여행은 목적지에 상관없이 예약 시 알리셔야 합니다.
  • Upgrades to fare class after purchase
  • Reservations that require handicap or other special needs requests
  • A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
  • Reservations that include an escorted tour

위에 해당하는 휴가를 예약하시려면 델타 베케이션에 1-800-800-1504로 전화해 주십시오.

참고: 델타 베케이션은 만 15세 미만의 비동반 미성년자를 수용하지 않습니다.

결제 정보
모든 델타 베케이션 예약에 대한 결제는 신용카드 또는 스카이마일스 계정의 마일을 사용하여 미국 달러로 처리되어야 합니다. 신용카드(아메리칸 익스프레스, 마스터카드, 비자, 디스커버 및 까르뜨 블랑슈를 포함한 다이너스 클럽) 또는 스카이마일스 계정의 청구지 주소는 미국 또는 캐나다에 있어야 합니다. 다음 결제 옵션을 이용하실 수 있습니다.

  • For reservations for travel within 30 days: 예약 확정 시 전액 결제가 필요합니다.
  • Domestic (US50) and Latin America Destinations: 41일 이상 여행 예약: 결제는 보증금 및 최종 지불 형식으로 적용될 수 있습니다. 출발일로부터 31-40일 기간의 여행 예약: deposits are not permitted - full payment is required with 24 hours of booking.
  • All other Destinations: 31일 이상 여행 예약: 결제는 보증금 및 최종 지불 형식으로 적용되어야 합니다. 모든 결제 정보가 예약 시 필요합니다. 단, 예약 확정 시 보증금만 부과되며 최종 결제는 출발 30일 전에 부과됩니다.

또한, 이전에 발행된 델타 베케이션 항공권, 교통 크레딧 바우처(TCV), 전자 크레딧 바우처(ECV/E-TCV), 기타 비용 증서(MCO) 또는 전자 거부 보상 크레딧 등 델타항공에서 발행한 바우처 또는 증서를 사용하시는 경우 담당 여행 어드바이저에게 문의하시기 바랍니다.

  • 델타 베케이션(1-800-800-1504)에 전화하여 예약하시고 이러한 델타 발급 옵션 중 하나를 결제 수단으로 사용하고 있음을 명시해 주시기 바랍니다. (해당 결제 수단은 웹사이트를 통해 사용할 수 없습니다.) If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
  • Provide the reference number, certificate number and/or redemption code at the time of reservation (for
    electronic versions).
  • 예약 후 5일 이내에 원본 종이 문서를 델타 베케이션에 제출합니다(종이 문서 버전의 경우). 5일 이후 접수된 문서는 허용되지 않으며 고객에게 반환됩니다.

 

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